Automated Workflows

by bobroan on February 24, 2013

You can certainly increase the productivity of your business process workflows just by rethinking and reorganizing them, but for many organizations, automating workflows will provide a very rich payoff.

Automated workflows are a great opportunity to add more flows and outputs (partly to solve current shortcomings and partly to take advantage of new opportunities,), so it can be difficult to compare the automated productivity with the manual system from which you’re coming.  The inputs will also differ because you’ll have an upfront investment in business process analysis and workflow programming followed by much reduced on-going demands for time.

A more subjective analysis, in which you think about the new benefits compared to the old, will still be useful because it will again articulate your expectations from the new system.

Here are some of the additional benefits you can get from automating your workflows

  • Management will have a much better idea of what’s going on and what needs attention with the flows
  • Create a platform for collaboration
  • You’ll know for sure that everything was done properly
  • There will probably be more reminders
  • The rules will be more consistently applied so they’ll adhere to consistent business processes
  • More reporting will mean more granularity
  • There will probably be some sort of wiki or knowledge repository
  • Unnecessary delays will be reduced, and
  • There may be valuable information that can be used outside production.  That’s a plus, but how it’s used is beyond the scope of this blog.

Even autom​​ated workflows benefit from the kind of on-going thinking, hypothesizing and testing discussed here

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