Coaching: Keeping you thinking with a customer mindset

Strategic customer relationships require focus to stay on track

There’s actually shifting the conversation

  • Identifying opportunities in the conversation to go strategic
  • Analyzing what you did and how it felt

There’s the psychology of individual relationships

  • What are they thinking about?
  • What are people feeling?
  • Do they push your hot buttons?

Some customer relationships go better than others

Prior:  Change Management